BPO Vs KPO | What is the major difference between these two?

If you are looking to find out what is the difference between BPO and KPO, you are at the right place. Here, in this article, we are going to discuss with you some major differences between the two. Most often people tend to get confused when it comes to BPO and KPO.

Definition (BPO vs KPO)

BPO stands for Business process outsourcing which means it is responsible for handling non-primary activities to a third-party service provider with the motive of reducing cost and increasing the productivity of the company.

KPO Stands for Knowledge process outsourcing which refers to the outsourcing of core, information-related business activities. This requires a skilled team of professionals.

Types of BPOs and KPOs in the market

Different types of BPOs you must know about -

Call centre outsourcing

Data entry processing

Financial BPO outsourcing

Healthcare BPO outsourcing

Engineering BPO Outsourcing

Different Types of KPO you must know about -

Business research

Legal Process outsourcing

Market Research

Content development

Creative designing

Data analysis

Corporate training services

Education solutions

Eligibility to apply for BPO vs KPO

Eligibility to apply for a job in BPO - To apply in any BPO the major requirement is to have good communication skills. Since it requires no technical skillset besides good communication skills, it is a perfect job for anyone who has a good knowledge of languages.

Eligibility to apply for a job in KPO - To apply to any KPO, you need to have professional qualifications in the field you are applying for. For example, if you are thinking of getting a job in Business research KPO, you must have good knowledge of business research.

These are some major differences between BPO & KPOs. So, if you are struggling to figure out how BPO is different from KPO, we hope this article helps you find all the answers you have.

If you are looking for the best opportunities in BPO or KPO, we can help you.